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Service Policy

We have well-trained, certified and motivated team that are dedicated in providing maintenance service to our WARRANTY/AMC/CAMC clients

Our AMC is driven by a strong process backed by our 24 / 7 Customer Care centre with state-of-art CRM software that allows us to clearly measure Response Time and Resolution Time based on a very objective data that is logged into our Wecare system

Whether you are SME or a large enterprise. we have AMC solutions that fit your need to keep the systems running to their fullest potential. Whatever the requirement, we provide reliable service and maintenance

We believe in a very comprehensive preventive maintenance processes that are defined and executed at periodic intervals as per OEM specified recommendations

We are reliable maintenance partners of medium to large corporates in the sectors of General Manufacturing, IT/ITES, Pharma, Financial Institutions, Defence & Public-sector undertakings etc.

We have been able to meet the demands of top-notch clients in various sectors and also have successfully renewed the AMC’s with a retention rate of 98%

We provide Clear, objective, measurable and transparent service and support